Safety is the number one reason (depending on the activity); professional guides are individuals that provide geographical direction, information on cultural, religious, and historical sites such as cathedrals/museums; outdoor guided trips - include hiking, white-water rafting, mountaineering, alpine climbing, rock climbing, ski and snowboarding in the backcountry, fishing, and biking (cycling) requiring specialised equipment and skills (medical – first aid) and local knowledge (fun experience).

Basically, it's up to each individual person (safety dependent). As a guide it’s our job is to make sure you're 100% happy and secure in your settings daily. Some people simply like to know we're there and talk to us sparingly throughout the trip, while others gravitate towards us asking questions and learning about the surroundings and the adventure. Our experiences are all different, as is each day. Either way, we love being part of your journey and we're always in the background ready to help .

When considering the right adventure ask yourself the following:

1. How often do l undertake this type of activity?
2. Distance trekked or cycled weekly?
3. How would l rate my fitness (average, good, very good etc)?
4. Email us and we can arrange an obligation-free consultation to assist/help your decision-making process.

Once you have selected an adventure, we will make contact via email and offer an online service (free) providing you with an itemised list and talking you through each aspect so that you pack what you need only.

Yes, by all means bring your smart devices; however, guides will have GPS equipment, maps, PLB (beacon) etc.

This information can be found on our website under leadership; however, all guides are qualified in outdoor activities pertaining to the adventure

Individual or personal Travel insurance is compulsory on all our trips with the adventure or adventure plus section ticked within your policy (including COVID-19 coverage); you will not be permitted to join the group until your leader has sighted your insurance policy number and the insurance company's 24-hour emergency contact number – it’s really important there are no barriers to getting emergency assistance for you if required. We strongly recommend protecting the cost of your trip and other non-refundable travel expenses with travel insurance partner: Global Rescue  

Flights, transfers and/or associated travel costs to the tour destination (meeting point) are not included in the tour price. However, we can assist and recommend the best routes to take and will meet you in the city, town or village on arrival assisting with your check-in.

Once you have selected an adventure make contact via email and request the online service (video conferencing).

All our tours have a minimum group size which is generally between two-three fully paid customers unless the minimum group size listed in the additional Information and/or special conditions state otherwise. Climbing Mountains never wish to cancel a tour, but sometimes unforeseen things happen beyond either party’s control (non-recommended travel to that country i.e., Smart Traveller etc). We closely monitor all our destinations, and if your trip is changed or cancelled due to a Force Majeure Event or for operational reasons, we'll aim to notify you at least one month before your scheduled departure date. 

Discounts/Promotional offers cannot be used with tours already booked (deposit or paid), vouchers and/or in conjunction with other offer's listed or promoted. Each individual booking receives the discount once.

Adventure/Experience must be taken within 12 months from the time of booking.